Passenger cancels: No refunds, all sales are final.
Like other event tickets, sail tickets are non-refundable and non-transferable. The ticket is only valid for the date specified and cannot be used for an earlier or later sail in the season. Passengers who fail to arrive at SoundWaters dock prior to departure time will not receive a refund.
Captain cancels: If the captain cancels a sail due to weather – you will get automatic refund back to your credit card.
Cancellations are made on the day of the sail, by the Captain, and can be made up to 1 hour prior to sail time.
If it is raining or the weather looks threatening the day of your sails, please call the schooner hotline at (203)406-3333 to confirm if we will be sailing.