RESERVATIONS are required.

CANCELLATION POLICY Reservations may be canceled up until 24 hours prior to your scheduled trip to receive a full refund. Reservations canceled less than 24 hours before the trip and no-shows will be charged in full. If SoundWaters has to cancel because of the weather, you will receive a full refund. Email rentals@soundwaters.org to cancel your reservation.

AGE POLICY Children younger than 13 must be accompanied by an adult. Anyone under 18 must have a parent/guardian sign the electronic waiver.

WHERE ARE YOU LOCATED? The Paddlesports rental stand is located at the Cohen SoundWaters Harbor Center, Boccuzzi Park, 200 Southfield Avenue, Stamford, CT.  The park is next to TGM Anchor Point and just down the road from the Crab Shell restaurant. The rental stand is not located in Cove Island or in Harbor Point.  Directions to the stand.

WHEN ARE YOU OPEN? Saturday & Sunday 10:00 am -6:00 pm, Memorial Day weekend to Labor Day weekend. The last rentals may leave no later than 5:00 pm.

WHAT DOES IT COST?

Product                 1-hr        2-hr        Add. Hours
Single Kayak       $30         $45         $20
Double Kayak     $40         $55         $20
Paddle Board     $30         $45         $20

Returning more than 15 minutes late will result in a charge for an additional hour. Returning early will not result in a refund.

WHAT TO BRING/WHAT TO WEAR

• Clothing and shoes that can (and probably will) get wet.
• Sunscreen, sunglasses, a hat, and a bottle of water.
• A watch or cellphone (in a ziplock or drybag) that has a clock.
• A towel to dry off after your trip.

*SoundWaters is not responsible for lost, misplaced, or stolen personal items. Please leave valuables in your vehicle.

SKILL REQUIREMENTS Renters must have the adequate skills required to handle renting the vessel. SoundWaters reserves the right to restrict rentals due to skill and conditions.

IS THERE A WEIGHT LIMIT?
Paddle Boards have a weight capacity of 225 pounds, and you should be capable of swimming and able to get yourself back up on the board if you fall into the water.
Single kayaks have a weight capacity of 330 lbs.
Double kayaks have a weight capacity of 550 lbs.

WILL I GET WET?
This is a water sport and you should expect to get wet. You have the potential to fall into the water, so you should have the ability to swim. Life jackets should be worn at all times. Our rentals are not intended to be diving or swimming platforms and your safety while on the water is your responsibility.  Please be safe at all times by being mindful of the depth of water, conditions, and other watercraft.

DO I HAVE TO WEAR A LIFE JACKET? For your safety we recommend life jackets be worn at all times.  CT state law requires anyone 12 or younger to wear one at all times. If you are older than 12, you must have the life jacket on and buckled when you leave the dock.  If you lose the life jacket, you will be required to pay for it. CT state law also requires that all participants wear life jackets prior to May 31.

WHAT IF THE WEATHER IS BAD? SoundWaters reserves the right to cancel any trip due to weather conditions. High winds, heavy rain, or imminent storms – we cancel for you – call us if you are not sure.  Note that the weather changes quickly in this region, storms forecasted frequently pass us by. For this reason, we reserve the right to make a determination 1 hour prior to booking times. If we have to cancel because of the weather we will refund your reservation in full.

CAN I BRING MY DOG? Sure, but don’t forget their leash and life jacket! All dogs are required to wear their own life jacket.

MORE QUESTIONS? Give us a call Monday – Friday to 203 323-1978 or Saturday & Sunday to 203 962 4571  or email rentals@soundwaters.org