COVID-19 Safety Procedures 

In times of COVID-19, the safety of our guests and staff remains our top priority.

In an effort to keep everyone as safe as possible and in accordance with CDC and State of CT guidelines, we have adjusted our operations to establish a contact free rental process, social distancing protocols, personal protection and a rigorous cleaning routine.

Social Distancing and Contactless Rental
•To promote social distancing, we are limiting the amount of equipment we rent.
•Online reservations and full payment are required in advance at SoundWaters.org/rentals
•Online waivers must be completed before arrival for rental. Please note, children under 13 must be accompanied by an adult. Children 13-17 must have an adult sign the online waiver.
•While waiting for your equipment, please stay 6-feet apart from any other guests.
•We provide contactless launch of the equipment, renters are responsible for getting in and out of the equipment by themselves.
•There will be not more than 5 renters on the dock at any time.

Personal Protection
•According to government guidelines, all guests are required to wear face masks while on shore
•All guests are required to use hand sanitizer before using the rental equipment.
•Our staff will be wearing face masks at all times.
•Staff is monitored prior to beginning of each shift for any COVID-19 symptoms.
.•All guests in double kayaks should reside together per state guidelines.

Cleaning and Disinfection
We are following CDC and State of CT guidelines for cleaning and disinfecting procedures.
•Life jackets (PFDs) will be cleaned after each use with soap and water and allowed to dry for 72 hours per recommendation of the Safe Boating Association. If you have your own PFD, we encourage you to bring it.
•Kayaks, paddle boards, paddles and ankle straps will be cleaned after each use with EPA-approved disinfectant.
•Kayak seats will be covered with a single use plastic sheet and sprayed with EPA-approved disinfectant after each use.
•All common areas like hand rails will be sanitized frequently throughout the day.

We are constantly monitoring CDC, State of CT, United States Coast Guard and National Safety Council updates and will update our procedure accordingly.

The Paddlesports rental stand is located in Boccuzzi Park, 200 Southfield Avenue, Stamford CT.  The park is next to TGM Anchor Point and just down the road from the Crabshell.

 The rental stand is not located in Cove Island or in Harbor Point.  

Directions to the stand.

Saturday and Sunday

10am – 6pm (last rental is at 5pm)

Memorial Day weekend to Labor Day weekend

Yes, reservations are required.

Here is a basic list of suggestions for you to bring. Not only will your trip be more comfortable, but sometimes safer. We ask that you use common sense when deciding what to bring.

• Sunscreen
• Sunglasses
• Hat or Visor
• Water or beverages w/electrolytes
• Appropriate clothing that can get wet
• Sandals, water shoes, or shoes that can get wet
• Waterproof cases, zip-lock bags, dry bags, or dry boxes to store your cell phone, keys etc
• Cell Phone
• A PFD (lifejacket) if you have one
• Waterproof Camera, or a protected camera (optional)
• Friend/Friends, Spouse, Family, a Date (optional)
• A towel to keep in your car for afterwards
• A watch or cell phone that has a clock
• A sense of humor
• A sense of adventure (required)
• Dog (optional)
• Cat (probably not, but it would be interesting to see how it panned out)

*SoundWaters is not responsible for lost, misplaced or stolen personal items. Please leave valuables in your vehicle.

Returning more than 15 minutes late will result in a charge for an additional hour.

Returning early will not result in a refund.

Children younger than 13 must be accompanied by an adult. Children 13-17 must have a parent/guardian sign the waiver.

Paddle Boards have a weight capacity of 225 pounds, and you should be capable of swimming and able to get yourself back up on the board if you fall into the water.

Single kayaks have a weight capacity of 330lbs.

Double kayaks have a weight capacity of 550lbs.

Keep in mind that this is a water sport, so you should expect to get wet. You have the potential of falling into the water so you should have the ability to swim. PFDs (Personal Flotation Devices or Life Jackets) should be worn at all times. Please understand that our rentals are not intended to be diving or swimming platforms and your safety while on the water is your responsibility. We understand that at some point you may be in the water for whatever reason. Please be safe at all times by being mindful of the depth of water, conditions, and other water craft.

Sure, but they must be leashed and have their own floatation device.

Not currently.  Check back later this summer.

For your safety we recommend personal flotation devices (PFDs), commonly known as life jackets, to worn at all time. Children under 13 are required by State Law to wear a PFD at all times. If you are older than 13, you must have the PFD on and buckled when you leave the dock.  If you lose the PFD, you will be required to pay for it.

You must cancel your kayak reservation 24 hours before your scheduled kayak trip to receive a full refund. Reservations canceled less than 24 hours before the scheduled trip will be charged in full.

If we have to cancel because of weather we will refund your reservation in full.

SoundWaters reserves the right to cancel any trip due to weather conditions. High winds, heavy rain or imminent storms – we cancel for you – call us if you are not sure.  Note that the weather changes quickly in this region, storms forecasted frequently pass us by. For this reason we reserve the right to make a determination 1 hour prior to booking times. If we have to cancel because of weather we will refund your reservation in full.

We will not rent to persons who appear to be under the influence of alcohol. We will always take the side of your safety first.

Give us a call:
Monday – Friday: 203 406 3319
Saturday and Sunday: 203 962 4571

Email us:
rentals@soundwaters.org